Shipping & Returns

Shipping & Delivery

Shipping and delivery is handled by our fulfillment partner, Printed Mint. Printed Mint ships all items via US Postal Service, DHL, or FedEx and/or its affiliates. Printed Mint reserves the right to select an alternate carrier or shipping method (different from the carrier you selected at checkout), so long as it does not require an additional charge to you the customer, or result in the order being delayed beyond the usual shipping time frame outlined here. Most items will be complete and ready for shipment (ship date) in approximately 2-4 business days. During the holiday season (Nov 19 – Dec 31), production timelines are extended.

Please see Printed Mint Holiday production and shipping guide here

Items generally arrive at their desired location within 2-5 business days of ship date, depending on the shipping method you select. Shipping carriers may experience delays that are beyond the estimated arrival date. Printed Mint has no control over shipping carrier delays. All delivery timelines listed at checkout are estimates only and may vary. In the unlikely event of a delay, we will inform you by e-mail or phone. Shipping destinations: United States.

Do you accept returns?

Sorry, we don’t accept returns on prints unless it’s due to a manufacturing defect.

What happen if my product is damaged during shipping?

If your item(s) is damaged during transit, notify us within 5 business days. Upon approval of your claim, your item will be replaced and shipped ASAP.

Can I change my mind after completing an order?

Once your order is placed online, it cannot be canceled for any reason.

All return shipping charges will be borne by the customer unless the item is being returned due to a manufacturer’s defect. Reshipment fees apply to all returned packages due to an undeliverable address. Credit for shipping charges will be given at the end of the refund process. Printed Mint will refund GROUND SHIPPING charges on returns for defects. ANY OTHER METHOD OF RETURN SHIPPING WILL NOT BE GRANTED.

What if I need a replacement?

If a product is deemed defective, Printed Mint will complete an inspection of products returned to determine the authentication of a request. If an item is approved for replacement, the original sales order receipt/number must accompany the item being returned. Items that are replaced will be identical to the original order and have the same design unless it is determined by the company that a change would be beneficial.

Is there a product warranty?

Printed Mint will warrant manufacturer defects for items returned for replacement or repair within 7 days of product delivery date. Items that are defective may only be replaced with the same product and design. Items will not be refunded, replaced, or exchanged if it is determined that the product is damaged by common discoloring or normal wear. Printed Mint reserves the right to examine each item that is being returned. Under certain circumstances, a customer may be contacted to discuss the damaged product(s).